A Straight Answer for Every Common Question
Most questions we hear fall into a few clear categories: funding your account, getting your money out, account access, and what to do when something goes sideways. We've organised this page around those categories so you're not scrolling past answers that don't apply to you. Deposits via bKash, Nagad, or Rocket follow a simple send-and-confirm path — open your wallet app, send
to the account number shown in the cashier, enter the amount, and confirm with your PIN. The lobby updates once the transfer is verified. Withdrawals go back to the same wallet you used to deposit, and our team checks the details before releasing the funds. If you're accessing the lobby from Dhaka or anywhere else in Bangladesh, account eligibility depends on local
law and your eligible region. For anything this page doesn't cover, live chat and email support are both open.
- bKash deposit path
- Nagad transfer confirmed
- Rocket payment supported